Does your pet have a curb side visit?
MANDATORY QUESTIONNAIRE NEEDED ONCE APPOINTMENT IS BOOKED Due to COVID-19 Dundas West Animal Hospital will not be permitting any clients to enter the facility directly.
WE'RE SAFER WITH CURBSIDE: we are keeping up with our safety efforts by continuing our Vet Valet (curbside) services. This is how it goes...
1.FILL THIS OUT and SEND IT BACK: Fill out the below health questionnaire at least 2 HOURS before your appointment so we have details about your pet's health.
2. TEXT US: When you arrive for your appointment, text the phone number listed on the sign on our door and inform the staff of your pet's name and the time of your appointment.
3. WEAR YOUR MASK: A team member will meet you outside and bring your pet in for their visit while you wait.
4. HAVE YOUR PHONE READY: Our doctors can and may need to FaceTime or phone you during your pet's appointment so that you are "present" and active in the appointment. Please expect a phone call from a blocked number or from the clinic during the appointment time. We will explain the rest when you're here.
Please keep your dog on a secure leash or your cat secured in his/her carrier while waiting outside.
Our goal is to maintain the highest standard of medicine, therefore, it is essential that you fill out the below intake form so that our doctors get a clear picture of your primary concerns.Thank you for helping us continue to serve you and your pets in the safest way possible.